About case status

What to expect after requesting 3D (Case status)

Once you have created a case you can track the progress on you diary by following the status updates and checking the thumbnail images

'Case created'

You successfully created a case and the scans are yet to be uploaded

'Requesting scans'

iep request has been raised with SECTRA iep and the scans will be uploaded shortly

'Scans received'

Scans have been uploaded successfully

'Building model'

The process for building a 3D model has started

'Reviewing model'

The 3D model is built and undergoing reviews before publication

'Case published'

Your 3D model is approved and published and is ready to view on your team Diary

Still have questions?

If you have any additional questions or concerns, please feel free to contact us. Our support team is available to assist you.